Privacy-Policy
Last Updated on 16th May 2018. This Privacy Policy is effective immediately for Users after that date.
Surrey Lofts qualifies as a Data Controller under the Regulation (EU) 2016/679 of The European Parliament and of The Council of 27 April 2016 (General Data Protection Regulation (the “GDPR”)). As such, we aim to comply with all legal obligations which the GDPR implies on Data Controllers.
Surrey Lofts respect your privacy and are committed to protecting it through our compliance with this Privacy Policy.
1. Definitions
In this Policy the following terms have these meanings:
“Cookie” means a small text file placed on your computer or device by our website when you visit our website;
“Our website” means this website, www.surreylofts.co.uk;
“Personal data” means data that we process which is any information that can be personally attributable to an individual such as a name, email address or telephone number;
“We/Us/Our” means Surrey Lofts, a limited company Registered in England under Company Number 11641922, whose registered address is Nicholson House, 41 Thames Street, Weybridge, Surrey, England, KT13 8JG .
2. About this policy
This policy describes:
The types of information that we may collect from you when you access or use our website – www.surreylofts.co.uk; or interact with us; and
Our practices for collecting, using, maintaining, protecting and disclosing that information.
This policy applies only to information we collect through our services and in the electronic communications sent through or in connection with our services.
Our Data Protection Officer
The Data Protection Officer at Surrey Lofts is to be Sarah Dobbe.
3. What data do we collect?
Some data will be collected automatically by our website and other data will only be collected if you voluntarily submit it.
Automatically collected data, which includes data collected through Google Analytics will be non-personally identifiable data.
Data collected that you have voluntarily submitted may be personally identifiable data.
Depending upon your use of our website, we may collect some or all of the following data:
1. Name
2. Email addresses
3. Telephone number
4. Enquiry message/detail
5. Browsing statistics and behaviour via Google Analytics (automatically collected)
5. A recording of your website visit
4. How we use the information we collect
We use the information that we collect from you in a variety of ways.
This includes:
Operations
We use the information to provide the services and information that you request and to respond to enquiries, requests and questions.
Cookies and tracking technologies
We use collected information through cookies and similar technologies to:
– Monitor site usage statistics such as total number of visitors and pages viewed;
– Track your behaviour after receiving an email newsletter or digital marketing material from Surrey Lofts including open rate and links clicked.
Cookies on our website
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Google Analytics: We use Google Analytics to monitor traffic levels, search queries and visits to our website.
_gwcc
This cookie is for our Google Website Call Conversion tracking and helps us identify call made from our Google AdWords campaign.
_gac_
This cookie is set when you click to our website from Google AdWords and allows us to track traffic and activities from our Google AdWords campaign.
cookieconsent_dismissed
Cookie Consent: The cookie tool on this website remembers your privacy settings for the next time you visit the website.
You can obtain more information about cookies by visiting http://www.allaboutcookies.org
Google Analytics
We use Google Analytics to measure and evaluate access to and traffic on our website, and to create user navigation and behaviour reports for our website administrators and marketing team.
Data collected from Google Analytics is not attributable to an individual.
5. Storing and sharing your data
Do we keep your data?
We keep your data:
– for as long as we need to in order to use it as described above in section 4;
and/or,
– for as long as we have your permission to keep it, such as using it to send you our newsletter or other marketing materials;
and/or,
– if you are an active client.
Where do we keep your data?
Personally identifiable data that you submit through our website will not be stored or transferred outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland and Liechtenstein).
Do We Share Your Data?
No, Surrey Lofts will never share your data with any third-party.
6. Right of consent withdrawal
You may withdraw your consent for collecting your personal information at any time. To do so, please contact us at sales@surreylofts.co.uk.
7. Change or review of information
If you would like to review, change or delete personal data we have collected from you or you had submitted or permanently delete your account, please contact us.
For more information regarding the termination or deletion of your information, please refer to Section 9: Termination of this Privacy Policy.
8. Accessing or correcting your personal information
We take reasonable steps to accurately record the personal information that you provide to us, as well as any subsequent updates.
You have the right to ask for a copy of any of your personal data held by us.
We encourage you to review, update, and correct the personal information that we maintain about you. You may request that we delete personal data about you that is inaccurate, incomplete, and irrelevant for legitimate purposes, or is being processed in a way which infringes any applicable legal requirements.
Please contact our Data Protection Officer for more information on this process.
See section 15 below for contact details.
9. Termination of this Privacy Policy
You may at any time review or change the personal information we maintain about you by contacting Surrey Lofts. Upon your request, we will delete your contact information and personal data from our active databases.
This Privacy Policy is effective until terminated by either party. If you no longer agree to be bound by this Privacy Policy, you must cease the use of Surrey Lofts services. If you are dissatisfied with Surrey Lofts, or any of these terms, conditions, and policies, your sole legal remedy is to discontinue using the services. Surrey Lofts reserves the right to terminate or suspend your access to and use of the services without notice, if we believe, in our sole discretion that such use is in violation of any applicable law, or harmful to our interests or the interests of another person or entity, or where Surrey Lofts has reasons to believe that their use is in violation of this Privacy Policy.
10. Children’s Privacy
Surrey Lofts does not knowingly collect personal information from children under the age of 13. If we learn that we have personal information on a child under the age of 13, we will delete that information.
11. Changes to this policy
Surrey Lofts reserves the rights to change this Privacy Policy at any time. Please check this page periodically for changes. Your use of the services after any such amendment or change in the Privacy Policy shall be deemed as your express acceptance to such amended/changed Privacy Policy and an assent to be bound by such changed/amended Privacy Policy. Information collected prior to the time any change is posted will be used according to the rules and laws that applied at the time the information was collected.
12. Governing law
This Privacy Policy and the use of the Website are governed by the laws of United Kingdom. The parties undertake to first try to resolve the dispute with by negotiation. If the parties fail to reach an amicable resolution through negotiation, Surrey Lofts agrees to submit the dispute to the competent Court of United Kingdom.
13. Copyrights
The copyrights of our Website are the property of Surrey Lofts.
Texts, graphics, photographs, animations, videos and clips, visible on the website are the object of copyright and are part of the intellectual property of Surrey Lofts. Those may not be reproduced, used, presented or represented without an explicit written permission by Surrey Lofts. Any distribution of files, obtained by the users of the website, or of parts of such files, constitutes a violation of the relevant intellectual property protection laws and is prosecuted by the law.
Nothing contained on this website may be interpreted as granting a license or right of use as a trademark without the prior explicit written consent of Surrey Lofts.
14. Miscellaneous
Surrey Lofts is controlled, operated and administered entirely within the United Kingdom.
If you are accessing the Surrey Lofts website from another jurisdiction, please be advised that you are transferring your personal information to Surrey Lofts in United Kingdom and, by using the website, you consent to that transfer and to abide by the applicable laws concerning your use of the website and your agreements with us.
This statement and the policies outlined in this Privacy Policy are not intended to and do not create any contractual or other legal rights in or on behalf of any third party.
15. Contacting us
If you have any questions about our website or this Privacy Policy or if you would like to request personal data that we may currently hold of yours, please contact our Data Protection Officer, by telephone on 0203 603 9777, by emailing sales@surreylofts.co.uk, or by post at Surrey Lofts, Happy Acres, Russ Hill, Charlwood, Horley, RH6 0EL.